Monday, September 3, 2012

Urban Express and Ikea: A partnership assembled in heaven



Urban Express has made a name as a home delivery company. Ikea is the world’s most popular furniture brand, darling of the minimalist era’s quick-assembly furniture. They’ve cobbled a nice partnership glowing with client testimonials, and there’s very little curiosity why the tandem works.

Urban Express Image Credit: images.smh.com.au


With the glove snug on the hand, improving the system seems superfluous. Contrary to common complacency, though, this is a process that occurs every day. Ikea is known for pulling its weight by modern product concepts while relying on green and sustainable operations for keeping costs at bay. Quick movements among its supply chain characterize its considerable turnovers, and with that kind of efficiency a fast delivery company like Urban Express is a necessary complement.

Urban Express Image Credit: buyshedsdirect.co.uk


This year, Ikea has a more promising outlook. Apart from maintaining its billion-dollar revenue across international markets, it is looking to strengthen its presence outside of Europe. North America is an important base, accessed through product promotions in online portals. The services of UX Logistics could be the strongest foothold of Ikea in the American market segment.

Urban Express Image Credit: uxlogistics.com


Furniture shopping in Ikea has also avoided the tedium of paperwork. UX Logistics’ online home delivery form is an easy register for clients into the system. The delivery company has also bettered its product assembly services over the years, with its technicians and delivery personnel updating their skills with more forward products.

For delivery and logistics needs, read more about Urban Express at www.urbanexpress.com.

3 comments:

  1. Great post. I just bought a house and I bought a ton of stuff from Ikea, I love it there. I came across your post while looking up home direct usa. I am glad I did because I have never heard of Urban Express. Thanks for sharing!

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  2. I purchased an ikea pax unit and urban express assembled it on October 9th. They sent two bumbling kids who had no clue what they were doing. The kids were arguing with eachother the whole time. I have put together Ikea furniture before and I am sure I would have done a much better job.

    They damaged my wall, damaged the doors of my piece, the doors were left unleveled (one is scratching a drawer underneath), a drawer was left unattached to the unit just placed balancing on top of the drawer underneath, they never drilled hardware holes because they didn't bring the drill bits (I was on the phone with Ikea while they were here who was informing them they were supposed to drill holes). I have photographs of all of this, but can not seem to attach them to the review.

    I just got off the phone with the least helpful manager I have ever spoken with. I have no idea how they are still in business. I spoke to one excellent customer service rep (Sandy) who was willing and able to help but apparently the rest of the company has no idea how to deal with customers. I spoke with Stefanie and her boss (maybe michael?) who were both rude and unwilling to help. Terrible way of doing business.

    My Ikea case number was 18093069‏. If you are reading this urban express and would like me to retract this review please by all means fix your terrible work, and I will remove the truth from this and every other website I will review your work on. In the meantime I will not rest until every person who googles Urban Express reads what the outcome could be. Not only did this company make my purchase (over 1,000) unusable, but they damaged my property on top of it and have the most disgraceful customer service on I have ever experienced on top of it!

    - Jacqueline Taylor

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  3. Avoid urban express they are a disaster of a company! They hire incompetent workers that are rude and brainless! All you have to do is Google them and youl see they have a bunch of complaints filed against them with the better business bureau!

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