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| Urban Express Photo Credit: kansascityworkforce.com |
The service employs over 800 couriers delivering more than 7,000 packages on time daily to any location in the country. These figures are among the top in the business, a testament to the dedication of the staff and personnel involved in the messenger service. Their efforts are complemented by a proprietary online management system that determines advanced solutions to any problem that may occur at any point in the process.
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| Urban Express Photo Credit: superpages.com |
In addition to this, Urban Express utilizes a system called Automatic Scheduling to facilitate the delivery of goods efficiently and quickly. Upon the placement of an order, the online system calls the recipients and presents them with two available delivery days. If the order includes a valid cell phone number or e-mail address, the system also sends text messages and e-mails regarding the delivery days.
Once the recipients accept a day, the system updates and advances the order. The day before the actual delivery, the system contacts the recipients again in order to eliminate confusion. For greater efficiency, the system also formulates the fastest routes to the recipient’s’ location for the benefit of drivers and dispatchers.
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| Photo Credit: Urban Express |
Urban Express is one of the best examples of the modern business in which manpower and technology work together to create a system that delivers results that meet, if not exceed customer expectations—the mark of a true industry leader.
Get more information by visiting UrbanExpress.com.
